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Our team is based in China, which may cause delays due to time zone differences. Rest assured, we respond to all inquiries within 24 hours of receiving them.
How Can I Find Installation Videos for My Product?
1. On Our Website
Visit the "Installation Videos" section in the navigation bar, or search for your product model in the search bar.
2. YouTube Channel
Due to website space limitations, only the latest product models are listed here. For older models, visit our YouTube channel: https://www.youtube.com/@wsken
Search using your product’s keywords.
3. Contact Support
Email us at:
support@wskenmall.com 或 info@wskenmall.com
Why did the activation process fail? Does it affect my warranty?
We apologize for the activation error caused by a temporary system issue. Your order number serves as your warranty proof, and your 1-year warranty remains fully valid regardless of activation status.
No! For your convenience, returns are not required. Simply dispose of the item as you wish.
How soon will I receive my refund?
Provide your order number to our team. Once approved, refunds are issued to your original payment method within 3-7 business days.
When will I receive my exchanged item?
After confirming your order number and address, we will dispatch the replacement the same day. Delivery typically takes 3-5 business days, though holidays or unforeseen delays may occur.
Highlight Videos
Free Shipping Over $30
30-Days Returns
1 Year Warranty
Secure, Easy Payments
What Our Customer Says?
Hear from our happy customers! Discover how our products elevate their lifes.
Aiden T.
"I'm excited to try this dust-remove, zero-bubble, anti-spy, shatterproof screen protector!"
Vincent P.
"This is the best screen protector to use on your Samsung S25. Holds up very well so far! "
Sally R.
"Authentic protection so far! Will re-buy if the camera lens crack. Gold matches the phone color"
