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iPhone Scr Prot

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Samsung Scr Prot

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iWatch Scr Prot

Rechargeable Fan

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Humidifier

Bluetooth Speaker

iPhone

Samsung

iWatch

Fan

Switch

Gift Series

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iPhone screen protector

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Phone Len Screen Protector

Fan

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Samsung screen protector

Protect Your Phone

Empower your phone screen to resist risk

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If you have any questions? Chat with us

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Service & Installation

Why didn’t I receive an immediate reply?

Our team is based in China, which may cause delays due to time zone differences. Rest assured, we respond to all inquiries within 24 hours of receiving them.

How Can I Find Installation Videos for My Product?

1. On Our Website

Visit the "Installation Videos" section in the navigation bar, or search for your product model in the search bar.

2. YouTube Channel

Due to website space limitations, only the latest product models are listed here. For older models, visit our YouTube channel: https://www.youtube.com/@wsken

Search using your product’s keywords.

3. Contact Support

Email us at:

support@wskenmall.com 或 info@wskenmall.com

Why did the activation process fail? Does it affect my warranty?

We apologize for the activation error caused by a temporary system issue. Your order number serves as your warranty proof, and your 1-year warranty remains fully valid regardless of activation status.

For assistance, contact our support team at:

support@wskenmall.com

info@wskenmall.com

We will resolve your concerns promptly.

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We are developing a new product and invite you to join our free trial program. Share your feedback to help us improve!

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promo@wskenmall.com

Return & Exchange

What happens after I request a refund/exchange?

We will process your replacement or refund immediately. Contact us at support@wskenmall.com or info@wskenmall.com with your order details.

Do I need to return the product?

No! For your convenience, returns are not required. Simply dispose of the item as you wish.

How soon will I receive my refund?

Provide your order number to our team. Once approved, refunds are issued to your original payment method within 3-7 business days.

When will I receive my exchanged item?

After confirming your order number and address, we will dispatch the replacement the same day. Delivery typically takes 3-5 business days, though holidays or unforeseen delays may occur.